金融服务指南[1]

61 金融信息科技股份有限公司 (“61 Financial”, ABN 36 618 439 820)

 

61 Financial Wit Capital Group Pty Ltd(澳洲金融服务牌照 – AFSL: 505077)的公司授权代表(CAR: 001277753)。

最新更新日期:2019101

关于金融服务指南(“FSG”

FSG61金融信息科技股份有限公司ACN 618 439 820“ 61 Financial” , “我们)作为WIT Capital Group Pty Ltd“ WCG”授权方持牌方金融牌照持有公司ABN55622536536 AFSL 505077)的公司授权代表(CAR)编写以及发布。本FSG为您解释有关我们提供的金融产品和服务的相关信息,这属于《 2001年公司法》(联邦)(《公司法》)的重要文件和法规要求。该FSG仅包含一般性信息,旨在帮助您决定是否使用我们提供的金融服务。如果您对此FSG有其他疑问,请与我们取得联系。

FSG提供以下方面的信息:

关于我们,以及您如何联络我们

我们可能为您提供的金融服务

专业责任赔偿保险安排

报酬,费用和佣金

我们的争议解决方案

我们如何收集,使用和披露您提供给我们的信息

关于我们,以及您如何联络我们:

61 Financial是一家位于墨尔本的公司,经营中英双语的澳股资讯平台,涵盖所有澳交所上市公司。基于可靠全面的市场数据,即时更新的财经资讯,以及广泛活跃的投资者社区,61 Financial的使命是为网站用户提供轻松进入澳大利亚股市的途径,使得投资澳股没有语言障碍。作为联系市场参与者之间的桥梁,61 Financial为机构以及投资者提供服务,扩大上市公司与潜在股东之间的联系。61 Financial同时也是澳洲金融科技协会(FinTech Australia)的公司成员。

61 Financial作为WCGAFSL 505077)的公司授权代表,为散户以及大额投资者提供证券咨询和交易服务。我们提供:

           一般性的投资咨询服务,包括市场研究报告,行业报告和股票报告;以及

           通过协助客户执行订单来进行交易服务,包括存款产品,证券和衍生品。

有关更多信息,请访问我们的网站www.61financial.com.au

联络信息以及您如何向我们提供交易指示

61 Financial Information Technology Pty Ltd

地址: Suite 19, 40-42 Montclair Ave, Glen Waverley, VIC 3150, Australia

电邮: info@61financial.com.au

电话: +61 432 555 561

网站: www.61financial.com.au

客户的指示可以通过电话,电子邮件或我们已同意的任何其他方式提供。

您可通过以下方式联系我们的持牌方/授权方 (WCG):

地址: Suite 4, 334 Highbury Road, Mount Waverley VIC 3149 Australia.

电话: +61 3 8577 9666

电邮: Info@witcapital.com.au

网站: www.witcapital.com.au

 

我们可能为您提供的金融服务

61 Financial经授权为散户和大额投资者提供以下金融服务:

·         提供有关基本存款产品和其他存款产品、衍生品、以及证券的一般性金融产品建议;此类信息通常以买入,持有或卖出的一般性建议方式提供;

·         通过代表客户申请、买入、更改订单或卖出相关金融产品进行交易,涉及基本存款产品和其他存款产品,衍生品,以及证券。

不提供个人建议

请注意,我们不会在任何时候提供考虑您的个人投资目标、风险状况、财务状况或需求的个人建议。我们提供的所有信息均被视为一般性金融产品建议。您需要自行决定是否采纳所提供的一般性建议。

我们建议您从专业理财顾问处寻求独立的个人财务建议,以确保您在作出任何投资决定之前,充分考虑个人情况以了解相关风险。

我们的授权方

根据澳洲金融服务牌照(AFSL)的要求,我们需对向您提供的金融服务负责。在我们提供给您的金融服务方面,61 Financial担任WCGAFSL 505077)的公司授权代表。 61 Financial并不充当就我们向您提供的金融产品所进行的任何交易的交易参与方。相反,我们作为您的代理处理此类金融产品。

您可能收取的其他文件

您可能会收到客户协议书,其中规定了您进行金融产品交易而可能需要建立的关系(例如,在开设现金管理帐户或股票交易帐户的过程中)。您还将从相关金融产品发行人处收到产品披露声明PDS)以及任何相关的条款与细则(TC)。在作出任何投资决定之前,您必须确保已经阅读并理解此类产品披露声明以及相关条款与细则。

专业责任赔偿保险安排

我们的授权方已投保了专业责任赔偿保险(PI Insurance),该安排符合《公司法》第912B条对保险赔偿安排之要求。投保的保险政策涵盖针对持牌方/授权方的代表,雇员和授权代表所提供的相关专业服务的索赔。

报酬,费用和佣金

61 Financial向您提供金融服务时,对于提供这些金融服务可能会收取一定的费用。请注意,所收取的费用取决于向您提供的金融服务的性质。

在向您提供任何建议或产品之前,我们将尽力解释您应支付的所有费用。您可以使用上面提供的联系方式询问关于我们收取的报酬,费用和佣金之详情。 如果您买入了我们推荐的金融产品,产品的提供商/发行人将向您收取其产品披露声明(PDS)或其他披露文件中所规定的费用。此外,我们可能会从产品提供商/发行人处收取推荐费用/佣金。

同时,我们的员工由于雇佣关系获得薪酬,并有可能以及有权获得基于其业绩绩效的奖金。

利益冲突

61 Financial,其联系人和/或与61 Financial有联系的其他人,可能会持有与我们提供服务的任何金融产品有关的利益、关系、关联或安排。我们可能会向利益与您的利益可能有冲突(采取相反立场)或竞争(例如,买入相同证券)的第三方提供服务。我们不会采取故意偏向于另一方而不是您的立场的行为,反之亦然。

此外,61 Financial可能会从我们推荐给您的产品发行人处收取佣金费用。

我们的关联/关系

为了向您提供金融服务,61 Financial和我们的授权方(WCG)可能与服务提供商建立相关关系。建立此类关系有助于促进我们提供的金融服务之运营。特别是,Phillip Capital Holdings Pty Ltd为我们提供在线/电子股票交易服务的合作伙伴,麦格理银行为我们提供现金管理帐户(“ CMA”)服务的合作伙伴。 与我们(或与我们的授权方)有此类合作关系的各方可能会更改。如果有此类更改发生时,我们会通知您。

交易佣金

证券和衍生品(如股票和ETO)的交易在我们的第三方券商合作伙伴处进行。在大多数情况下,这些券商合作方会把您在交易证券和衍生品时所支付的费用,如佣金、利息、融资费用、利差等,部分向61 Financial支付。券商合作方最多可以将您支付的交易费用的100%支付给61 Financial。当您买卖国际证券(澳大利亚证券除外)时,第三方的券商合作方所收取的外汇价差不会支付给我们。

前期佣金和尾随佣金

当我们推荐证券给您进行投资时,我们可能会从基金管理集团、产品发行人或其他金融服务提供商处收取佣金。根据涉及证券的类型,前期佣金的确切金额可能在0.01%到5%之间变化。 某些产品发行人还需要向我们支付一定的持续费用或尾随佣金,即只要您继续持有该金融产品,该产品发行人就会将此部分的尾随佣金支付给61 Financial

行政费用

我们可能会向您收取一次性的行政费用,以协助您准备/填写与您选择之金融产品有关的文书/表格。此费用为$200或您投资金额的1%(以较高者为准)。

支付给第三方的费用或佣金

如果您被另一位金融牌照持有人介绍给61 Financial,则61 Financial可能会与该介绍人分享我们从您的帐户服务中所获得收入的一部分。此类费用或佣金可以是一次性性质,也可以是持续性质。

具有冲突性的薪酬支付

如果根据《公司法》,我们收取或支付给第三方的任何款项被视为具有冲突性的薪酬支付,则只有在您明确同意的情况下我们才能支付这些款项,并且您在提出书面要求后有权获得有关该款项的全部详细信息。

员工薪酬

61 Financial的雇员可通过工资和其他雇员福利获得报酬。我们可根据雇员的个人绩效,业务部门的绩效和/61 Financial的整体绩效情况,向雇员酌情支付奖金以作为薪酬的一部分。此外,61 Financial的员工还可能获得基于绩效的佣金和/或其他货币性的奖励,这些奖励是参照预定的业务目标或关键绩效指标(KPI)计算所得出的,其中可能包括对公司盈利能力,客户服务,风险管理和市场营销的贡献。

我们的争议解决方案

如果您对提供给您的金融服务有任何投诉,可以按照以下投诉步骤获取您的争议解决方案。

第一步:任何疑虑或投诉应直接发送至Info@61financial.com.au,详细说明投诉的性质,包括所有相关细节,期望可达到的结果以及我们应该如何做到。 61 Financial的客服代表将与您联系讨论此事。

第二步:如果在7天内与我们的客服代表沟通尚未能解决您的问题,我们将采用内部纠纷解决流程来处理您的投诉。在这种情况下,相关的投诉或疑虑会上报给我们的持牌方/授权方-WCG-的投诉处理代表,或者您可以通过Info@witcapital.com.au与他们进行书面联系。投诉处理代表将在收到您的书面通知后:

·         5个工作日内对您的投诉提供书面确认,并指出WCG将正式回应您的投诉的时间范围;

·         考虑并调查您的投诉情况,这也可能涉及到直接与您沟通出现的问题;

·         在收到投诉后的20个工作日内,以书面形式将处理决定通知您,包括决定的原因和任何可能的补救措施。

如果您的投诉在20个工作日内仍未解决,则投诉处理代表会以书面形式将处理延误的原因告知您。

第三步:如果通过我们的持牌方/授权方的内部争议解决流程无法解决您的投诉,您可以免费将您的投诉提交给澳大利亚金融投诉局(AFCA)(WCG的公司会员号码为40883)。您可以通过1800 931 678或通过邮件与AFCA取得联系:

澳大利亚金融投诉局(AFCA

GPO Box 3 Melbourne VIC 3001

请注意,在AFCA处理您的投诉之前,您必须先向我们以及我们的持牌方/授权方提出正式投诉,并给予我们时间来调查和解决该投诉。

另外,其他事宜也可以致电1300 300 630或通过网站www.asic.gov.au咨询行业监管机构 - 澳大利亚证券和投资委员会(ASIC)。

我们如何收集,使用和披露您提供给我们的信息

61 Financial认为用户信息的隐私和安全是我们提供的服务中极为重要的组成部分。我们在向您提供服务的过程中将要求您提供个人信息。我们以隐私政策中所述的方式收集,维护,使用以及披露个人信息。这主要是为了您对于我们网站的使用、处理您的申请、并遵守澳洲相关法律义务,例如反洗钱(AML)和反恐怖主义融资(CTF)法。详情请阅读我们的隐私政策(https://www.61financial.com.au/en-au/privacy-policy),该政策可从我们的网站上访问。

Financial Services Guide

61 Financial Information Technology Pty Ltd (ABN 36 618 439 820)

 

Corporate Authorised Representative (CAR number: 001277753) of WIT Capital Group Pty Ltd (“WCG”), the holder of Australian Financial Services License (AFSL number: 505077).

Last updated on 1 October 2019

ABOUT THIS FINANCIAL SERVICE GUIDE (“FSG”)

This FSG has been prepared and issued by 61 Financial Technology Pty Ltd (61 Financial) ACN 618 439 820 (“61 Financial”, “we”, “us”, and “our”), as the corporate authorised representative of the WIT Capital Group Pty Ltd (“WCG”, “our licensee”, “the licensee”, ABN: 55 622 536 485; AFSL 505077). This FSG has been prepared to provide you with information about the financial products and services that we offer. It is an important document and a regulatory requirement under the Corporations Act 2001 (Cth) (“Corporations Act”). This FSG contains general information only, it is designed to help you decide whether to use the financial services that we offer. If you have further questions regarding this FSG, please contact us.

The FSG provides information on:

Who we are and how you may contact us

The financial services that we may provide to you

Insurance arrangements

Remuneration, fees, and commissions

Our dispute resolution scheme

How we collect, use and disclose the information you provide to us

 

Who we are and how you may contact us:

61 Financial is a Melbourne-based company operating a bilingual (English & Chinese) stock market platform covering all ASX-listed companies. Based on comprehensive market data, integrating with daily news and robust investors’ communities, 61 Financial is missioned to provide site users with easy access to Australian stock market. Acting as a bridge to connect market participants, 61 Financial reaches out to a wider group of investors and potential shareholders to accelerate listed companies’ growth and success, by providing opportunities for institutions to establish connections with an extensive audience of affluent investors across the Asia-Pacific region. 61 Financial is also a member of the FinTech Australia.

61 Financial is a corporate authorised representative of WCG (AFSL 505077) and provides advisory and dealing services for securities for both retail and wholesale clients. We offer:

·         General financial advice services, including market research reports, industry reports, and stock reports; and

·         Dealing services by assisting a client to execute orders for a wide range of deposit products, securities and derivative contracts.

For more information, please visit our website at www.61financial.com.au.

Contact details & how you may instruct us

61 Financial Information Technology Pty Ltd

Address: Suite 19, 40-42 Montclair Ave, Glen Waverley, VIC 3150, Australia

Email: info@61financial.com.au

Tel: +61 432 555 561

Website: www.61financial.com.au

Client instructions may be provided via phone, email or via any other means as we agree with you.

Our licensee (WCG) can be contacted at:

Address: Suite 4, 334 Highbury Road, Mount Waverley VIC 3149 Australia.

Tel: +61 3 8577 9666

Email: Info@witcapital.com.au

Website: www.witcapital.com.au

The financial services that we may provide to you

61 Financial is authorised to provide the following financial services to retail and wholesale clients:

·         Provide general financial product advice in relation to basic deposit products and deposit products other than basic deposit products, derivatives and securities; such information is generally provided by way of recommendations to buy, hold, or sell;

·         Deal by applying for, acquiring, varying or disposing of a financial product on behalf of another person in relation to basic deposit products and deposit products other than basic deposit products, derivatives and securities.

No Personal Advice

Please note that we do NOT provide personal advice which takes into account your individual investment objectives, risk profile, financial situation, or needs at any time. All information provided are considered as general financial product advice. You will need to make your own decision on whether or not to act on the general advice provided.

We recommend you seeking independent advice from a professional financial adviser to ensure you fully understand the risks considering your personal circumstances, prior to making any investment decisions.

Who we act for

We are responsible for the financial services we provide to you under the AFSL. 61 Financial acts as a corporate authorised representative of WCG (AFSL 505077) in relation to the financial services we provide to you. 61 Financial does not act as a principal to any transactions with you in respect of the financial products offered by us. Instead, we will act as your agent in dealing in such financial products.

Other documentation you may receive

You may receive a Client Agreement which governs the relationships you may enter into (e.g. in the process of opening a Cash Management Account or a trading account). You will also receive a Product Disclosure Statement (PDS) and any relevant Terms & Conditions (T&Cs) from a relevant financial product issuer. You must read and understand such PDS and T&Cs prior to making any investment decisions.

Insurance arrangement

Our licensee has a professional indemnity insurance arrangement in place, which satisfies the requirements for compensation arrangements pursuant to section 912B of the Corporations Act. This policy covers claims made against the licensee in relation to professional services provided by the licensee’s representatives, employees, and authorised representatives.

Remuneration, fees, and commissions

When 61 Financial provides financial services to you, certain fees may be charged for providing these financial services. Please note that the fees charged are dependent on the nature of the financial services provided to you.

We will endeavour to explain all fees payable by you prior to any advice or products being offered to you. You can request further particulars of remuneration, fees and commissions we receive by using the contact details provided above.

If you acquire or enter into a financial product we refer you, the provider will charge you costs as set out in their PDS or offer document. In addition, we may receive referral fees from the product issuer/provider.

Our employees receive a salary and may also be entitled to performance-based bonus.  

Conflicts of interest

61 Financial, its associates and/or other persons connected with 61 Financial, may have an interest, relationship, association or arrangement that is material in relation to any financial products in relation to which we offer services. We may provide services to third parties whose interests may be in conflict (taking an opposite position) or competition (to acquire the same or similar position) with your interests. We will not act in a way that would deliberately favour the position of another party over you or vice versa.

In addition, 61 Financial may receive commissions from the product issuers we refer you to.

Our relationships

In order to provide the financial services to you, both 61 Financial and our licensee (WCG) may have relationships with various service providers. Such relationships are in place to facilitate the operations of the financial services we provide. In particular, Phillip Capital Holdings Pty Ltd has been engaged to provide online / electronic trading services, and Macquarie Bank Limited has been engaged to provide Cash Management Account (“CMA”) services.

The parties with whom we (or our licensee) have these relationships may change. We will advise you if such change occurs from time to time.

Brokerage fees

Transactions in securities and derivatives such as shares and ETOs are conducted by our third-party broking partners. In most cases, these broking partners will pay to 61 Financial a portion of the fees, interest, financing, spreads and commissions that are paid by you when dealing in securities and derivatives. Up to 100% of this fee may be paid to 61 Financial. The FX spread charged by the third-party broking partner when you trade in international securities (other than Australian securities) is not paid to us.

Upfront fees and trailing commissions

We may receive commission from fund management groups, product issuers, or other financial service providers when we place investments on your behalf in relation to the securities. The exact amount of upfront commission may vary from 0.01% to 5% depending on the type of securities involved.

Some product issuers also have ongoing fees or trailing commissions which are payable to 61 Financial by the product issuer as long as you hold that financial product.

Administration fees

We may charge you a once-off administration fee in assisting you in preparations of the paperwork / forms in relation to the financial product of your choice. This fee is charged at $200 or 1% of your investment amount (whichever is greater).

Fees and commission paid to third parties

If you are introduced to 61 Financial by another AFS Licensee, 61 Financial may share a percentage of our revenue derived from your account with the referring party. Such fees or commission may be of a one-off nature or an ongoing nature.

Conflicted remuneration

If any amount we receive or pay any third parties are considered “conflicted remuneration” under the Corporations Act, then they will only be made with your explicit consent and you are entitled to receive full details regarding such payment upon written request.

Employee remuneration

61 Financial’s employees are remunerated by way of salary and other employee benefits. A discretionary cash bonus may be paid to employees as part of their remuneration, based on their individual performance, the performance of their business unit and/or 61 Financial as a whole. In addition, 61 Financial’s employees may also earn performance-based commissions and/or other monetary rewards, calculated by reference to predetermined business objectives or Key Performance Indicators (KPI) that may include contribution to company profitability, client service, risk management and marketing.

Our dispute resolution scheme

If you have a complaint about the financial services provided to you, you can follow the steps below for obtaining dispute resolutions available to you.

Step One: Any concerns or complaints should be directed to Info@61financial.com.au, detailing the nature of your complaint, including all relevant details, as well as your desired outcome and how this may occur. A 61 Financial representative will contact you to discuss the matter.

Step Two: If the matter is not resolved to your satisfaction within seven days by talking with our representative, we will apply our internal dispute resolution process to manage your concerns. Under these circumstances, the complaint or concern is escalated to the Complaints Officer of our licensee, WCG, or you may contact them in writing at Info@witcapital.com.au. The Complaints Officer will, on receipt of your written notice:

·         Provide a written acknowledgement of your complaint within five (5) business days and indicate a timeframe in which WCG will formally respond to your complaint;

·         Consider and investigate the circumstances of your complaint, which may also involve communicating directly with you;

·         Notify you in writing of our decision, including the reasons for the decision and any potential remedies, within twenty (20) business days from receipt of your complaint.

If your complaint is not resolved within 20 business days, the Complaints Officer will inform you in writing of the reasons for the delay.

Step Three: If your complaint cannot be resolved to your satisfaction through our licensee’s  internal dispute resolution process, you may refer your complaint, free of charge, to the Australian Financial Complaints Authority (AFCA) of which WCG is a member (membership number is 40883). AFCA can be contacted on 1800 931 678 or via mail:

Australian Financial Complaints Authority (AFCA)

GPO Box 3 Melbourne VIC 3001

 

Please kindly note that before AFCA will deal with your complaint, you must have first lodged a formal complaint with us and our licensee, and given us time to investigate and resolve the dispute.

Alternatively, other matters can be referred to the industry regulator, the Australian Securities and Investments Commission (ASIC) on 1300 300 630 or via the website www.asic.gov.au.

How we collect, use and disclose the information you provide to us

61 Financial considers the privacy and security of user information an ultra-important component of the services offered by us. We will require you to provide personal information in the course of providing our services to you. We collect, maintains, uses and discloses personal information in the manner described in our Privacy Policy. This is primarily for your using of our website as well as for processing your application and complying with certain legal obligations, such as Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws. Please read our Privacy Policy (https://www.61financial.com.au/en-au/privacy-policy) which can be accessed on our website.



[1] 声明:此中文条款为英文版本(Financial Services Guide)译本,如中、英文两个版本有任何抵触或不相符之处,应以英文版本(Financial Services Guide)为准。